At i2i Pipelines, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website, communicate with us, or use our products and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request information, or use our services, we may collect:
- Name, company name, and job title
- Email address and phone number
- Postal or billing address
- Any information voluntarily provided through forms or correspondence
b. Technical Information
When you use our website, we may automatically collect:
- IP address and browser type
- Device and operating system information
- Website usage data (e.g., pages visited, time spent, referring websites)
c. Business and Service Data
For clients using i2i tools and services, we may collect project-related data, including pipeline inspection data, system logs, and analytical results — all treated as confidential.
2. How We Use Your Information
We use collected data to:
- Provide, operate, and improve our products and services
- Respond to inquiries and provide customer support
- Send updates, technical information, or marketing communications (where permitted)
- Maintain security, verify identity, and prevent fraud
- Comply with legal or regulatory requirements
We will never sell or rent your personal information to third parties.
3. Data Storage and Security
We use secure servers and industry-standard encryption to protect your data against unauthorized access, alteration, disclosure, or destruction.
Access to personal and client data is restricted to authorized personnel who require it to perform their duties.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and contractual obligations. Once data is no longer required, it is securely deleted or anonymized.
5. Sharing and Disclosure
We may share information only in the following circumstances:
- With trusted partners or service providers who assist in operating our business (e.g., IT hosting, email delivery, analytics), under strict confidentiality agreements.
- When required by law or to protect our legal rights, users, or the public.
- During business transactions such as a merger or acquisition, in which case data remains protected under this policy.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze traffic.
You can choose to disable cookies in your browser settings, though this may limit some website functionality.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request restriction or objection to data processing
- Request data portability
To exercise these rights, please contact us using the details below.
8. International Data Transfers
As a global business, data may be processed in countries outside your residence. When this occurs, we ensure that appropriate safeguards (such as contractual clauses or adequacy decisions) are in place to protect your data.
9. Links to Other Websites
Our website may contain links to third-party sites. i2i Pipelines is not responsible for the privacy practices or content of those external websites.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us:
i2i Pipelines Ltd.
Email: info@i2ipipelines.com
Address: Unit 7, The Foundry, 325 Ordsall Lane, Salford, M5 3LW
Website: www.i2ipipelines.com